Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
You can access your Collins Community Credit Union account statement online by signing up for eStatements. This will not only help eliminate the paper mail that arrives at your home, but you will be able to access your statement several days before you would normally receive a paper statement.
eStatement Enrollment Instructions:
- Log in to Online Banking.
- Click on the 'Accounts' tab at the top, then click 'Statements' from the drop-down menu.
- Review the Online Statement Enrollment Agreement and confirm that you Agree.
- Verify that the correct email address is listed under 'Statement Notification', and review and confirm your statement delivery preferences for each account.
- Click 'Enroll', and you're done! You will receive an email notification confirming your enrollment into eStatements.
Benefits of utilizing eStatements:
- Receive statement days sooner
- Access the secure eStatement website from any PC with Internet access
- Allows access to past 12 calendar months of statements, 24 hours a day, 7 days a week
- Environmentally friendly
- Identity theft - No statements sitting in the mail
- It's FREE
- Easy to follow online enrollment
- Can cancel at any time
For more information about eStatements, call our Member Contact Center at 800-475-1150, email us at memberservices@collinscu.org or stop into any Collins Community Credit Union branch.
What's New
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2018-07-10 16:25:17
IMPORTANT UPDATE: Recently we learned that all Collins Community Credit Union members received a “Member Share” statement reflecting an amount of $1. Rest assured this is not your savings balance, a charge, or a fee. This $1 represents your share in the Credit Union and grants you Credit Union membership.
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2018-02-05 13:38:34
With restaurants packed, heart-shaped candy filling every grocery store, and advertisements for expensive jewelry everywhere, the clear message seems to be that in order to enjoy a fulfilling Valentine's Day with your partner, you need to spend a lot of money. However, more expensive dates do not necessarily mean the couple will enjoy the experience more. Simple, inexpensive dates are often the best way to spend Valentine's Day with your loved one, whether it is your first Valentine's together or your fiftieth.
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Embark on a journey of financial empowerment with Collins Community Credit Union’s Achieve@Collins Program (originally launched in 2022). The program, led by our Retail Team, is a financial toolkit that includes our Simple Checking account, Credit Builder loan, and Financial Wellness resources. In February 2024, our branch sales manager, Michael, presented the program at Simpson College for their Upward Bound student program.
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We're excited to announce an important security feature coming to our Member Contact Center, beginning Tuesday, November 14, 2023. Read more about how this new feature adds an extra layer of security to protect your information.
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