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Collins Community Credit Union

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

Derecho Storm Assistance Program and Resources

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

As a member-owned cooperative, the safety and financial health of our members and the communities we serve is our top priority. Due to the devastation felt across our communities from the Derecho storm on August 10, we've implemented a disaster assistance loan program effective immediately.

Published on Aug 14, 2020

Insurance Claim Check Information
August 28, 2020

If you are receiving an insurance claim check that is made payable to both you and Collins Community Credit Union, please bring the check and your claim information with you to a branch to discuss with a branch manager. The credit union is required to sign the check and assist with releasing funds for repairs to your home.

To alleviate any issues with the check processing, please do not deposit the check into an ATM or ITM and instead bring it into the credit union. If the check is not signed properly, the check will be returned by the insurance company. We want to assist you in getting your funds to repair your property as needed.

Derecho Storm Assistance Program
August 14, 2020

Collins Community Credit Union will offer unsecured loans of up to $3,500.00 at 2.99% APR for a maximum term of 36 months to members needing monetary assistance as a result of the storm. Distributions will be made based on invoices from contractors for work done to complete repairs.

Eligibility Requirements
Applicants will need to provide a detailed letter explaining how they have been affected by the storm, as well as documented estimates of damage and clean up costs. Borrowers must be or become a Collins Community Credit Union Member to qualify.

To apply for this loan, please visit a Collins Community Credit Union branch or contact our team at 800-475-1150.

Additional Resources for Support

The Iowa Individual Disaster Assistance Grant Program (IIAGP)

Iowa Governor Kim Reynolds issued a disaster proclamation that activates the Iowa Individual Assistance Grant Program for qualifying residents in response to the storm's destruction.

IIAGP offers grants to families whose household annual income is at 200% or less of the federal poverty level. Each qualifying household may receive up to $5,000.00, which can be used for replacement of clothing or food, home or car repairs, and temorary housing expenses. Please note that original receipts are required to receive reimbursement for expenses related to storm recovery.

Click here for the grant application and instructions. The application deadline is September 25, 2020.

General Assistance and Crisis Counseling
 
For food, funding, or shelter assistance, dial 2-1-1, text your zip code to 899211 or visit 211iowa.org. For 24/7 disaster crisis counseling, call the Iowa Concern Hotline at 800-447-1985.

What's New

  • Scholarship Program

    18 March 2024
    Dream Big, Achieve More: The Collins Community Credit Union Scholarship Program! We're investing in Iowa's brightest minds by offering 2 scholarships worth $1,000 each, to deserving full-time and part-time students who demonstrate academic excellence, financial responsibility and a passion for making a difference. Learn More
  • ATM to ITM Upgrades Coming

    15 March 2024
    Upgrade your banking experience with our ATM to ITM conversion! Learn More
  • Empowering Success - A conversation on Achieve@Collins

    04 March 2024
    Embark on a journey of financial empowerment with Collins Community Credit Union’s Achieve@Collins Program (originally launched in 2022). The program, led by our Retail Team, is a financial toolkit that includes our Simple Checking account, Credit Builder loan, and Financial Wellness resources. In February 2024, our branch sales manager, Michael, presented the program at Simpson College for their Upward Bound student program. Read on for his insights on Achieve@Collins’ impact in the... Learn More
  • Introducing our New Security Feature: Voice Biometrics

    31 October 2023
    We're excited to announce an important security feature coming to our Member Contact Center, beginning Tuesday, November 14, 2023. Read more about how this new feature adds an extra layer of security to protect your information.  Learn More
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