Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
While our ATMs will be offline, you can utilize any ATM within the privilege status network during this time. Click here to find an ATM near you.
Here’s what you need to know:
- All debit and credit cards will be fully functional during the update.
- To view balances, access your funds, make transfers, and more during this time, please visit Online Banking or the Mobile App. Click here to sign in to Online Banking.
- While ATMs at Collins Community Credit Union branches will be offline during this time frame, you can utilize any ATM within the privilege status network. Click here to find an ATM near you.
If you have any questions regarding the update, please contact the Member Contact Center at 800-475-1150. Thank you for your membership!
