Our debit card fraud system monitors every transaction done on your card. We have a response center open 24 hours a day, 7 days a week. If anything out of the ordinary occurs, our fraud division will try to contact you. We want to make sure every transaction on your account is legitimate, and stop potential fraud immediately.
If you will be traveling, please contact us ahead of time with the dates and destination. This will help ensure that you will be able to use your card on your trip. Contact the Debit/ATM department directly at 319-395-6436 or 1-800-475-1150 ext. 1436, or send us a message online through your CU Online account.