Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
Some members have reported seeing pop-ups, offering a free credit report and score, when visiting our website. These pop ups are internet spam, should you receive this pop-up or similar pop ups while visiting our site or that of other financials, it is recommended that you run a virus scan of your computer. Collins Community Credit Union has not partnered with these sites and does not endorse the products being offered.
The Fair and Accurate Credit Transactions Act (FACT Act) allows all consumers the right to obtain one free credit report from each of the three credit reporting agencies once a year. If you would like to obtain your free credit report please visit www.AnnualCreditReport.com
