Beware of Unidentified Calls or Voicemails About Your Credit or Debit Card
If you receive an unidentified call or voicemail about your credit or debit card, and you believe it to be fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information. A message from Collins Community Credit Union will always include identification.
We’ve received reports that our members are receiving unsolicited calls from someone asking for debit card numbers, expiration dates, security codes and social security numbers. If you receive a phone call or text message requesting debit card or account information, hang up or delete immediately. We will never call or text asking for this information.
To ensure your safety, never give out sensitive account information such as account numbers, expiration dates, PIN numbers, etc., without knowing you who are speaking with, especially if the call was unsolicited. If the number on the caller ID is unfamiliar to you or you don’t recognize the name of the agency that’s calling, do not give out any information.
