Beware of Unidentified Calls or Voicemails About Your Credit or Debit Card
If you receive an unidentified call or voicemail about your credit or debit card, and you believe it to be fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information. A message from Collins Community Credit Union will always include identification.
There is a new debit scam going around our area which sends an automated message claiming to be from “National Credit Union Management” warning you that your debit card is locked. The message then prompts the receiver to press two to be connected to their 24 hour help line. The numbers that have been reported in our area so far include 763-713-0323 and 206-777-1088.
Should you receive a phone call or text message from these numbers hang up or delete immediately. Be sure to take extra caution if you receive any unsolicited phone calls of text message of this nature regardless of the phone number.
