Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
Our Federal Building branch located at 210 Walnut St. Room 132 in Des Moines, IA is moving. On Thursday, February 26 the Credit Union’s current location, in room 132 of the Federal Building in Des Moines will be closed so they can move to room 469 on the 4th floor of the Federal Building.
Collins Community Credit Union’s new office will re-open on Friday, February 27.
For account inquiries or to conduct transactions, please visit our Harding Hills location, log on to CU Online or use our Audio Response Telephone System. Thank you for your patience, we apologize for the inconvenience.
