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Collins Community Credit Union

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

Many members inquire how loan payments are allocated on their Collins Community Credit Union loans.

If the loan is not a dwelling based loan (example: auto loan) the payment is first applied to any interest that is owed, to any late fees if fees are owed and the...

Published on Jun 29, 2015

Many members inquire how loan payments are allocated on their Collins Community Credit Union loans.

If the loan is not a dwelling based loan (example: auto loan) the payment is first applied to any interest that is owed, to any late fees if fees are owed and then to principal. 

If the loan is dwelling based (example: home equity loan) the payment is first applied to interest, principal and then late fees if there are any. 
 
Contracts require a payment every month on the due date. There is a ten day grace period that is given on most of our loans with the exception of a few commercial loans. Once the grace period has expired, then a late fee is charged. 
 
If you will be away for an extended period of time, perhaps you live in the south during the winter, then to fulfill this monthly loan payment requirement you can set up a transfer to pull from your checking or savings account.
 
Should you have additional questions regarding loan payments, please call 800-475-1150.

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