Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
Recently, we launched Apple Pay, Android Pay, and Samsung Pay, allowing you to add your Collins Debit and Credit Cards to your digital wallet.
It has come to our attention that some members are experiencing issues when trying to add their card(s) to, and pay wit...
Published on Jul 03, 2017
Recently, we launched Apple Pay, Android Pay, and Samsung Pay, allowing you to add your Collins Debit and Credit Cards to your digital wallet.
It has come to our attention that some members are experiencing issues when trying to add their card(s) to, and pay with, their digital wallet. We have identified what is causing this issue and will have it resolved on Monday, July 10.
If you have any questions, please call 800-475-1150 ext. 1436 or email cardservices@collinscu.org. Thank you for your membership, we look forward to continuing to serve you.
