Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
If you are a current Mobile Money user, you may have noticed a change to our account access app on your phone. Collins Community Credit Union is now offering a CCCU branded app for all Mobile Money users. Transitioning to the new app is easy! If you go to your current touch banking app, you will be directed to update to the new app. You can also search for Collins Community Credit Union in iTunes or Play to get the updates app.
If you are not currently enrolled in Mobile Money, log on to you CU Online account and click on the "Self Service" tab and then "Mobile Money" under Additional Services and enroll your phone for Mobile Money including the Mobile App. You will be sent a link to download the new app.
Click here to learn more about Mobile Money from CCCU. If you have any questions, please don't hesitate to call us at 319-393-9000.
