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Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

Blog & Press

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

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  • How to Protect Yourself From Phishing Emails and Spoofing

    Published on Jan 07, 2020

    It has come to our attention that there are fraudulent emails being circulated that look like they’re from Collins Community Credit Union and our Online Banking platform has been spoofed.

  • Seven Budget-Friendly Ideas for the Holiday Break

    Published on Dec 23, 2019

    If on the second day of your children’s holiday break you catch yourself singing the lyrics from that old Bing Cosby song about how Mom and Dad can hardly wait for school to start again, you may need a game plan. And because you’re most likely spending more money this month than any other month throughout the year, you’re probably looking for free or low-cost activities to keep your children from staying up too late playing video games and bickering about sharing the remote (yes, there’s bickering even when Santa is watching).

  • Collins Partners with West Des Moines Based Insurance Agency to Launch Collins Insurance

    Published on Dec 23, 2019

    Collins Community Credit Union is excited to announce the launch of Collins Insurance, a partnership with West Des Moines based, independent insurance agency, Coverage Direct

  • How To Use Cash Gifts To Teach Children Important Lessons In Saving Money

    Published on Dec 04, 2019

    Saving money is a difficult task for some to master but developing the habit at a young age can increase the chances of financial independence later on. With the holidays around the corner, your children may receive cash from relatives who are unsure what to gift otherwise, providing the perfect opportunity to introduce the concept of saving to your little ones.

  • Black Friday Survival Guide

    Published on Nov 14, 2019

    Somewhere between waking up from a long post-lunch nap and returning to the couch with a slice of pumpkin pie, your Thanksgiving guests will begin to discuss big Black Friday sales they’ve seen - and potentially swap stories they’ve heard about the often-unruly behavior of some shoppers.

  • Credit Cards Vs. Tinder: Which Is More Dangerous To Swipe?

    Published on Nov 04, 2019

    The first credit card debuted in 1950, and 62 years later, Tinder, one of the first location-based dating service apps launched for singles everywhere. On Tinder, users can move their finger to the left or right across the screen of their phone to strike up a conversation with a potential partner. A swipe yes indicates interest while a swipe left is a polite decline.

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