We're excited to announce two important upgrades to our Member Contact Center, both beginning on Tuesday, October 3, 2023:

Passwords are like keys.  We all use keys every day to protect our most valuable items like our homes, our cars, our mailboxes, etc.  Passwords work in a similar fashion in which they lock and unlock our online information.  This is why it is important to follow some guidelines in order to better protect our information.

We are thrilled to announce that our Dubuque Branch is now open for business! Located at 255 John F. Kennedy Road, this branch is more than just a place for banking; it's a community hub designed with your convenience and satisfaction in mind.

At Collins Community Credit Union, we are committed to continuously improving our products and services to provide you with the best banking experience possible. We are thrilled to announce the upcoming launch of our enhanced Member Contact Center experience, which will redefine the way you connect with us and revolutionize self-service banking.

Our telephone banking system provider very recently communicated to us that they will no longer support and provide security updates for our Audio Response Telephone System (ARTS) and will be discontinuing it effective June 13, 2023.

Have you been saving up to buy a home this year? If so, you know there are a variety of expenses involved – from your down payment to closing costs. But there’s good news – your tax refund may help you achieve your goals by paying for some of these expenses.