Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
Collins Community Credit Union is performing system maintenance on Friday, March 6 beginning at 8:00 p.m. All branches will be open on Saturday, March 7 during normal business hours, however, branch services may be limited during this time.
Here’s what you need to know:
- All debit and credit cards will be fully functional during maintenance. There will be no interruption in service.
- Online Banking will be accessible to view balances, make transfers, conduct mobile deposits, and more. The only Online Banking feature that will be unavailable during maintenance is the ability to view images of your checks.
- All ATMs and ITMs at Collins Community Credit Union branches will be offline; however, you can utilize any ATM within the privilege status network. Click here to find an ATM near you.
- ARTS (Telephone Banking) will be unavailable during the maintenance window.
If you have any questions, please contact the Member Contact Center at 800-475-1150. We apologize for the inconvenience. Thank you for your membership!
