Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
Cutoff times for the following services are as follows on Friday, November 26, 2021:
- ACH Files - Need to be submitted by 11:00 a.m. on Friday, November 26 to settle on Monday, November 29
- Domestic Wire cutoff time is 12:00 p.m. on Friday, November 26
- International Wire cutoff time is 10:00 a.m. on Friday, November 26
- Remote Deposits - Files need to be submitted by 12:00 p.m. on Friday, November 26 to settle that same day
If you have any questions, please contact our team at 800-475-1150. Thank you for your membership!