Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
At CCCU, not only do we make dreams happen, but we value our members and are devoted to their financial success. Here’s a story from Amber Matson, Real Estate Loan Officer at our 42nd Street location.
“A few weeks ago, I received a call from a member that I have made multiple loans for over the years. He and his wife want to purchase a new home and in discussing the transaction with him, I made some suggestions on how to proceed that they had not thought of. His comment to me was, “That is exactly why we come to you, Amber. You give the same advice that you would have for yourself or a family member and we trust you.”
Because of this relationship, they have referred multiple friends and co-workers to me over the years. Every loan that I make is not just a transaction for me. It is the beginning of a relationship that begins with sound advice and respect, and ends with trust.”
At Collins Community Credit Union, our real estate loan officers will work with you every step of the way to ensure financial success.
Amber Matson
Real Estate Loan Officer
319-395-6464
