Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
As the weather gets warmer and your schedule gets busier, keeping up with your finances may get trickier. Whether you’re at your kiddo’s baseball game, having a backyard bash with your friends or are going on vacation, we’ve got the tools to keep you on track.
With CU Online you can access you account information 24 hours a day, seven days a week. It’s the branch that’s always open! You can check account balances, transfer funds and pay bills all on your schedule.
CU Online is great and we even have a mobile app! With the Collins Community CU mobile app, your dreams are at your fingertips. You can manage your funds when you’re out and about, payback the friend you borrowed cash from to buy popcorn at the concession stand with Popmoney® and deposit the check that your grandma sent you for your birthday with Mobile Deposit.
If you have any questions about our online products and services, give us a call at 800-475-1150 or email us at memberservices@collinscu.org
