Beware of Unidentified Calls or Voicemails About Your Credit or Debit Card
If you receive an unidentified call or voicemail about your credit or debit card, and you believe it to be fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information. A message from Collins Community Credit Union will always include identification.
I’ll be the first to admit, I’m not much of a techie. I love the ease and convenience of using online banking, accessing my account information through the Collins Community CU Mobile App and shopping online at my favorite stores, but it’s important to remember that with the conveniences of modern technology also come risks.
You’ve probably heard a few simple tips to keep yourself protected online, like updating your passwords frequently, using complex passwords involving numbers and symbols, not using the same password for every account and using your credit card for online purchases; however, most people often neglect to update their browser.
What is a browser, you ask? A browser is a piece of software that provides a “window” for a user to view information on the Internet. Every time you get online, you use a browser. A few major browsers include Internet Explorer, Google Chrome, Safari or Firefox.
Not only will updating your browser give you a better Internet experience, but it will also provide safety. If you miss an update you put your computer at risk for viruses and hackers.
At Collins Community Credit Union, information security is a number one priority. On May 6, our website, www.collinscu.org, will go through security updates.
If you are using an old browser you may experience issues accessing our site due to these security updates. To ensure access to our website, and to protect yourself from viruses and hackers, we recommend upgrading to the latest version of your preferred browser: Firefox 37, Chrome 42, Internet Explorer 11, Opera 14, Safari 7, Android 4.4 or Java 8.