Collins Community Credit Union

Contact Us

Call Us

For all questions and account inquiries, please call the Member Contact Center:


Member Contact Center Hours:

Monday-Thursday: 8:30 A.M. - 5:00 P.M.

Friday: 8:30 A.M. - 5:30 P.M.

Saturday: 9:00 A.M. - 12:00 P.M.

If your debit card is lost or stolen, please call one of the below numbers to have your card blocked:

Within the United States:


Outside the United States:


If your credit card is lost or stolen, please call:


To report fraud, please call:


Email Us

Remember, email is not a secure form of communication. Please do not include personal information such as your account number and Social Security Number.

Request a Donation

Please read the Giving Guidelines before submitting a request. All requests for event sponsorships must be received at least 90 days prior to the event. Collins Community Credit Union reserves the right to handle each donation request on a case-by-case basis.  

A Collins Community Credit Union staff member will follow-up if more information is needed to process your request. Click here to complete a donation request form.



MemberContact Form

We know you’re busy, that’s why we’ll contact you! Complete this form detailing your question(s) and we will get back to you when it’s convenient for you. Please allow 1-2 business days for a response. Responses will be made during Credit Union business hours. We look forward to hearing from you!

Complete a Contact Form


Legal Requests

Have a legal request for documents? Often courts will order copies of banking records for legal proceedings regarding garnishments, levies, or support. Courts will issue orders, or subpoenas, requesting information from financial institutions and banks.

For garnishments, levies, estates, and verification of deposits, please send your requests to:
Collins Community Credit Union
Attn: Deposit Operations
PO Box 10500
Cedar Rapids, Iowa  52410-0500

For subpoenas and other legal requests, please send your requests to:
Collins Community Credit Union
Attn: Compliance
PO Box 10500
Cedar Rapids, Iowa  52410-0500