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Collins Community Credit Union

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

Services

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

  • Zelle

    Zelle

    Zelle brings you a fast, safe and easy way to send and receive money with friends, family and other people you trust.

  • Make a Payment

    Make a Payment

    The online Payment Center allows you to use your debit card, credit card, or checking account to make payments on your Collins Community Credit Union loans, including your auto, mortgage, home equity, RV, or personal loan.

  • Collins Video Chat

    Collins Video Chat

    Want in-person assistance without leaving the comfort of home (or your office, or your vehicle)? Our live team is here to help, with the new Collins Video Chat service. Apply for loans, open new accounts, discuss your mortgage application, get help enrolling in Online Banking, and more, right from your mobile device or desktop. We can't wait to see you soon!

  • Interactive Teller Machine (ITM)

    Interactive Teller Machine (ITM)

    An Interactive Teller Machines (ITM) is an ATM with the additional feature of live face-to-face assistance from a Collins Community Credit Union representative. Think of it like Skype or FaceTime.  So the next time you visit a branch, and don’t want to wait in line, give our ITM a try.

  • CardValet

    CardValet

    Whether you've lost your Debit Card or Credit Card or just misplaced them, you can safeguard your information with CardValet™, the mobile app that lets you deactivate your Debit Card and Credit Card when they're not in use. CardValet protects you against fraud by allowing you to turn your cards on and off, and giving you real-time alerts to ensure your card is used only by you.

  • Mobile Deposit

    Mobile Deposit

    With Collins Community CU Mobile Deposit, you can use our mobile app to securely deposit checks into your account anytime, anywhere. 

  • Mobile Money

    Mobile Money

    Don’t have a smartphone? Sign up for the Mobile Money text messaging application.

  • ATM Cards

    ATM Cards

    Access cash anytime, anywhere with a Collins ATM card.

  • Direct Deposit

    Direct Deposit

    With direct deposit, you can easily make regular deposits to your share savings and checking accounts.

  • Wire Transfers

    Wire Transfers

    Our wire transfer services allow you to send and receive guaranteed funds to companies or individuals around the world.

  • Safe Deposit Boxes

    Safe Deposit Boxes

    Keep your valuables and documents in a safe deposit box at Collins Community Credit Union.

  • Transfer Now

    Transfer Now

    Get another added convenience when you use Online Banking with Transfer Now.

  • Overdraft Protection

    Overdraft Protection

    Everyone miscalculates their checkbook or loses track of expenses from time to time. That’s why we offer Overdraft Privilege—a benefit to members in good standing that will cover overdrafts if you inadvertently overdraw your account.

  • Bill Pay

    Bill Pay

    Why spend hours each month paying bills when it can be done so quick and easy with our free Bill Pay service.

  • Debit Card

    Debit Card

    All Collins Community CU Debit Cards are enabled with chip card technology and instant issue cards are available at many Collins branches. 

     

  • Mobile App

    Mobile App

    The Collins Community Credit Union Mobile App is a convenient way to access your accounts from your mobile device when you are on the go.

  • Online Banking

    Online Banking

    With Online banking, you have access to your account information anytime, anywhere. It's the branch that's always open.

  • eStatements

    eStatements

    You can access your Collins Community Credit Union account statement anytime, anywhere by signing up for eStatements.

What's New

  • Scholarship Program

    18 March 2024
    Dream Big, Achieve More: The Collins Community Credit Union Scholarship Program! We're investing in Iowa's brightest minds by offering 2 scholarships worth $1,000 each, to deserving full-time and part-time students who demonstrate academic excellence, financial responsibility and a passion for making a difference. Learn More
  • ATM to ITM Upgrades Coming

    15 March 2024
    Upgrade your banking experience with our ATM to ITM conversion! Learn More
  • Empowering Success - A conversation on Achieve@Collins

    04 March 2024
    Embark on a journey of financial empowerment with Collins Community Credit Union’s Achieve@Collins Program (originally launched in 2022). The program, led by our Retail Team, is a financial toolkit that includes our Simple Checking account, Credit Builder loan, and Financial Wellness resources. In February 2024, our branch sales manager, Michael, presented the program at Simpson College for their Upward Bound student program. Read on for his insights on Achieve@Collins’ impact in the... Learn More
  • Introducing our New Security Feature: Voice Biometrics

    31 October 2023
    We're excited to announce an important security feature coming to our Member Contact Center, beginning Tuesday, November 14, 2023. Read more about how this new feature adds an extra layer of security to protect your information.  Learn More
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