Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
View All What's New
31 October 2023
We're excited to announce an important security feature coming to our Member Contact Center, beginning Tuesday, November 14, 2023. Read more about how this new feature adds an extra layer of security to protect your information. Learn More
25 October 2023
It’s easy to be enchanted by the seasonal magic of shopping malls and outlet stores: photos with Santa and his little elves, kiosks with peppermint hot chocolate, and colorful signs displaying one-time-only deals and discounts - all under the warm glow of twinkly lights. Learn More
29 September 2023
We're excited to announce two important upgrades to our Member Contact Center, both beginning on Tuesday, October 3, 2023: Learn More
26 September 2023
Passwords are like keys. We all use keys every day to protect our most valuable items like our homes, our cars, our mailboxes, etc. Passwords work in a similar fashion in which they lock and unlock our online information. This is why it is important to follow some guidelines in order to better protect our information. Learn More