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Collins Community Credit Union

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

What's New

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

  • Blog & Press

    • Scholarship Program

      Published on Mar 18, 2024

      Dream Big, Achieve More: The Collins Community Credit Union Scholarship Program!

      We're investing in Iowa's brightest minds by offering 2 scholarships worth $1,000 each, to deserving full-time and part-time students who demonstrate academic excellence, financial responsibility and a passion for making a difference.

    • ATM to ITM Upgrades Coming

      Published on Mar 15, 2024

      Upgrade your banking experience with our ATM to ITM conversion!

    • Empowering Success - A conversation on Achieve@Collins

      Published on Mar 04, 2024

      Embark on a journey of financial empowerment with Collins Community Credit Union’s Achieve@Collins Program (originally launched in 2022). The program, led by our Retail Team, is a financial toolkit that includes our Simple Checking account, Credit Builder loan, and Financial Wellness resources. In February 2024, our branch sales manager, Michael, presented the program at Simpson College for their Upward Bound student program.

      Read on for his insights on Achieve@Collins’ impact in the greater Iowa community.

    • Introducing our New Security Feature: Voice Biometrics

      Published on Oct 31, 2023

      We're excited to announce an important security feature coming to our Member Contact Center, beginning Tuesday, November 14, 2023. Read more about how this new feature adds an extra layer of security to protect your information. 

    • Four Ways to Save on Gifts this Holiday Season

      Published on Oct 25, 2023

      It’s easy to be enchanted by the seasonal magic of shopping malls and outlet stores: photos with Santa and his little elves, kiosks with peppermint hot chocolate, and colorful signs displaying one-time-only deals and discounts - all under the warm glow of twinkly lights.

    • Important Enhancements to Your Member Contact Center Experience – Effective October 3

      Published on Sep 29, 2023

      We're excited to announce two important upgrades to our Member Contact Center, both beginning on Tuesday, October 3, 2023:

    • Protecting Yourself Online: Passwords

      Published on Sep 26, 2023

      Passwords are like keys.  We all use keys every day to protect our most valuable items like our homes, our cars, our mailboxes, etc.  Passwords work in a similar fashion in which they lock and unlock our online information.  This is why it is important to follow some guidelines in order to better protect our information.

    • Our Dubuque Branch is Now Open for Business!

      Published on Sep 20, 2023

      We are thrilled to announce that our Dubuque Branch is now open for business! Located at 255 John F. Kennedy Road, this branch is more than just a place for banking; it's a community hub designed with your convenience and satisfaction in mind.

    • Banking Like Never Before

      Published on Jul 17, 2023

      At Collins Community Credit Union, we are committed to continuously improving our products and services to provide you with the best banking experience possible. We are thrilled to announce the upcoming launch of our enhanced Member Contact Center experience, which will redefine the way you connect with us and revolutionize self-service banking.

    • Audio Response Telephone System (ARTS) Discontinued

      Published on Jun 08, 2023

      Our telephone banking system provider very recently communicated to us that they will no longer support and provide security updates for our Audio Response Telephone System (ARTS) and will be discontinuing it effective June 13, 2023.

    • Your Tax Refund May Help You Achieve Your Homebuying Goals

      Published on Apr 13, 2023

      Have you been saving up to buy a home this year? If so, you know there are a variety of expenses involved – from your down payment to closing costs. But there’s good news – your tax refund may help you achieve your goals by paying for some of these expenses.

    • System Update Coming Soon

      Published on Feb 22, 2023

      On Saturday, March 4 from 6:00PM to 6:00AM, and Sunday March 5 from 6:00PM to 6:00AM, Collins Community Credit Union will be performing a system update to Online Banking and our ARTS phone system.

    • 2022 Virtual Annual Meeting

      Published on Oct 07, 2022

      Collins Community Credit Union's Annual Membership Meeting will be held virtually on Wednesday, November 9, 2022 at 5:30 p.m. CST. We can't wait to have you join us!

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  • Events & Seminars

      View All Events & Seminars