Beware of Unidentified Calls or Voicemails About Your Credit or Debit Card
If you receive an unidentified call or voicemail about your credit or debit card, and you believe it to be fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information. A message from Collins Community Credit Union will always include identification.
Beware of Unidentified Calls or Voicemails About Your Credit or Debit Card
If you receive an unidentified call or voicemail about your credit or debit card, and you believe it to be fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information. A message from Collins Community Credit Union will always include identification.
Published on Oct 31, 2023
We're excited to announce an important security feature coming to our Member Contact Center, beginning Tuesday, November 14, 2023. Read more about how this new feature adds an extra layer of security to protect your information.
Published on Oct 25, 2023
It’s easy to be enchanted by the seasonal magic of shopping malls and outlet stores: photos with Santa and his little elves, kiosks with peppermint hot chocolate, and colorful signs displaying one-time-only deals and discounts - all under the warm glow of twinkly lights.
Published on Sep 29, 2023
We're excited to announce two important upgrades to our Member Contact Center, both beginning on Tuesday, October 3, 2023:
Published on Sep 26, 2023
Passwords are like keys. We all use keys every day to protect our most valuable items like our homes, our cars, our mailboxes, etc. Passwords work in a similar fashion in which they lock and unlock our online information. This is why it is important to follow some guidelines in order to better protect our information.
Published on Sep 20, 2023
We are thrilled to announce that our Dubuque Branch is now open for business! Located at 255 John F. Kennedy Road, this branch is more than just a place for banking; it's a community hub designed with your convenience and satisfaction in mind.
Published on Jul 17, 2023
At Collins Community Credit Union, we are committed to continuously improving our products and services to provide you with the best banking experience possible. We are thrilled to announce the upcoming launch of our enhanced Member Contact Center experience, which will redefine the way you connect with us and revolutionize self-service banking.
Published on Jun 08, 2023
Our telephone banking system provider very recently communicated to us that they will no longer support and provide security updates for our Audio Response Telephone System (ARTS) and will be discontinuing it effective June 13, 2023.
Published on Apr 13, 2023
Have you been saving up to buy a home this year? If so, you know there are a variety of expenses involved – from your down payment to closing costs. But there’s good news – your tax refund may help you achieve your goals by paying for some of these expenses.
Published on Mar 15, 2023
Your money is safe and insured at Collins Community Credit Union.
Published on Feb 22, 2023
On Saturday, March 4 from 6:00PM to 6:00AM, and Sunday March 5 from 6:00PM to 6:00AM, Collins Community Credit Union will be performing a system update to Online Banking and our ARTS phone system.
Published on Oct 07, 2022
Collins Community Credit Union's Annual Membership Meeting will be held virtually on Wednesday, November 9, 2022 at 5:30 p.m. CST. We can't wait to have you join us!
Published on Sep 06, 2022
We're pleased to share we will be launching a new, easy-to-navigate system for accessing and managing your credit card information.
Published on Jul 07, 2022
Recently, there has been an uptick in the number of scams targeting users of person-to-person payment systems like Zelle. It's important that our members are educated and aware of these scams in order to avoid falling victim to their latest tricks.
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