ATTN: Credit Cardholders - Last week we underwent a credit card conversion, at which time you received a new credit card with a new account number, expiration date, and CVV code. Before using your card, please make sure you activate it. Unfortunately, a few transactions are being declined as some merchants are not online. We are working diligently with our processors to encourage timely system updates. We apologize for the inconvenience. Please contact us directly with any card issues. Thank you for your patience!
With CU Online Banking, you have access to your account information anytime, anywhere; it's the branch that's always open. Now you can do everything you need to from home, work, or on the go. CU Online Banking provides a private, secure and easy way to control your finances.
With CU Online you can:
- View updated balances and transaction history
- Transfer funds between accounts or to other people with Popmoney
- Make loan and credit card payments, or request an advance from a credit line
- Pay bills quickly and conveniently with Bill Pay
- View eStatements online
- Create balance alerts
Security and Privacy
Ensuring you have a secure online banking experience is very important to us at Collins Community Credit Union. We take every security measure possible to ensure your online safety and privacy. To increase security on your online banking account, Collins Community Credit Union's Virtual Branch (CU Online) uses Multi-Factor Authentication. This system will ask questions that you have already provided the answers to if it senses any differences in how your account is accessed, such as logging in from a different computer. When choosing login credentials avoid the use of weak passwords and challenge questions, choosing strong authenticators that are difficult to guess (include upper and lowercase letters, numbers and symbols).
If you feel your account has been compromised, please contact the Credit Union immediately at 800-475-1150.