In a hurry and don’t want to wait at the teller line? Use our Interactive Teller Machine!
What’s an Interactive Teller Machine (ITM)? An ITM is a machine that looks a lot like an ATM but has a live chat feature to assist you with transactions. Think of it like Skype or FaceTime, but you’re at an ATM machine. So, if you visit a branch, but you don’t want to wait in line, give the ITM a try.
At an ITM you can…
Currently, we have four live ITM machines located at our Blairs Ferry Road and Wiley branches in Cedar Rapids, and the Ingersoll, Merle Hay, and 86th Street Price Chopper branches in Des Moines.
Chat with a live teller Monday through Thursday from 8:30 a.m. to 5:00 p.m., Friday from 8:30 a.m. to 5:30 p.m., and Saturday from 8:30 a.m. to 12:00 p.m. When a live teller isn't available the machine can be used as an ATM.
