Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
The CO-OP shared branch network allows members of one credit union to perform a range of transactions at another credit union. Although we will no longer participate in the network, you can manage your money anywhere, anytime with products and services such as Online Banking, Bill Pay, the Collins Mobile App, Mobile Deposit, or by calling the Member Contact Center.
To learn more about our electronic services, click here. If you have questions or need assistance please call 800-475-1150. Our member contact agents are happy to serve you.
