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Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

Important Information Regarding Member Share Statements

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

IMPORTANT UPDATE: Recently we learned that all Collins Community Credit Union members received a “Member Share” statement reflecting an amount of $1. Rest assured this is not your savings balance, a charge, or a fee. This $1 represents your share in the Credit Union and grants you Credit Union membership.

Published on Jul 10, 2018

Prior to our core conversion, we held a $5 membership share. With the conversion, we changed to the membership share amount to $1 and released $4 back to you. The $1 membership share is now held in a non-transactional account instead of a savings account.

We apologize for any confusion this caused. Thank you for your membership!

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