Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
The letter members received in their mailbox showed a winter scene and listed an incorrect agreement due date. Although the information on page one was incorrect, the information listed on the Skip-A-Payment Agreement on page two is accurate.
If you received a letter stating you are eligible for the skip-a-payment promotion, and you’d like to take advantage of the offer, we must receive the signed and dated skip-a-payment agreement and the $30.00 fee by June 30, 2019.
Should you have any questions regarding the summer skip-a-payment promotion, please contact the Member Contact Center at 800-475-1150. We apologize for the inconvenience. Thank you for your membership!
