The letter members received in their mailbox showed a winter scene and listed an incorrect agreement due date. Although the information on page one was incorrect, the information listed on the Skip-A-Payment Agreement on page two is accurate.
If you received a letter stating you are eligible for the skip-a-payment promotion, and you’d like to take advantage of the offer, we must receive the signed and dated skip-a-payment agreement and the $30.00 fee by June 30, 2019.
Should you have any questions regarding the summer skip-a-payment promotion, please contact the Member Contact Center at 800-475-1150. We apologize for the inconvenience. Thank you for your membership!