Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
How much money will be disbursed?
The plan provides up to $1,400 to qualified individuals as well as their dependents. However, there are some new income restrictions with this round of payments. For additional information on payout amounts and qualifications, please click here.
How will you receive your payment, and when?
The payments will be primarily sent via direct deposit. If the IRS doesn't have your direct deposit information, your stimulus check will be mailed to you or you'll receive an EIP card.
The IRS will begin making direct deposit payments as soon as this weekend, but they will be sent out in phases. Please avoid calling our Member Contact Center for questions on when your payment will arrive. Our team cannot confirm when your payment will be deposited and available to you on an individual level. The most efficient way to check on the status of your check is to visit the the IRS website, by clicking here.
Ways to Deposit your Stimulus Check
As we prepare for increased wait times via our Member Contact Center and branch drive-thrus due to the stimulus checks, we'd like to remind you of the various ways you can skip the line and make a deposit using our alternative banking methods.
- Mobile Deposit - With Mobile Deposit, you can use the Collins Mobile App to securely deposit checks into your account anytime, anywhere. If you aren't currently using the Collins Mobile App, click here for steps to get started.
- Interactive Teller Machines (ITMs) - ITMs allow you to conduct many financial transactions, including deposits. ITMs can be found at the following branches: Blairs Ferry, Wiley, Altoona Home Loan Center, Quad Cities Home Loan Center, Ingersoll, and Merle Hay.
- ATMs - Deposit or withdraw funds by visiting a Collins Community Credit Union ATM. To find an ATM near you, click here, then select "ATM" from the location drop down menu.
- Night Drop - To take extra precaution and limit public exposure while conducting in-person transactions, you can utilize the night drop at Collins Community Credit Union branches to make deposits.
Your financial well-being remains our top priority. If you have any questions or concerns, we’re here to help you. Please reach out to our team at 800-475-1150 or email memberservices@collinscu.org.
