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Collins Community Credit Union

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

Collins Community CU Announces Expansion in Dubuque

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

Collins Community Credit Union, one of Iowa’s largest credit unions serving over 90,000 members, has announced plans to continue expanding its branch network with the purchase of land in Dubuque.

Published on Jan 13, 2022

Collins Community Credit Union, one of Iowa’s largest credit unions serving over 90,000 members, has announced plans to continue expanding its branch network with the purchase of land in Dubuque. Located on John F. Kennedy Road, the land was the previous home of Shopko which closed in June of 2019.

This will be the credit union’s second retail location in Dubuque, with construction slated to begin in Spring of 2022. Their first retail location in Dubuque, located on Asbury Road, will remain open as well. 

The new branch will offer a full range of financial products and services, including personal banking, commercial services, wealth management, and digital solutions to meet trends in member preferences such as Interactive Teller Machines in the drive-thru. The building will also feature space available for lease by the local business community.

“We are thrilled to be growing our footprint in the wonderful community of Dubuque,” said Stefanie Rupert, President and CEO of Collins Community Credit Union. "This location will allow us to bring our suite of financial products and services to even more members in this area of the state. We can’t wait to support their thriving commercial and small business community, as well as the growing families that call Dubuque home.”

Stay tuned for construction and progress updates on our new location soon! In the meantime, you can visit us at the Asbury branch located here. We can't wait to bring this new space to our Dubuque members!

What's New

  • Scholarship Program

    18 March 2024
    Dream Big, Achieve More: The Collins Community Credit Union Scholarship Program! We're investing in Iowa's brightest minds by offering 2 scholarships worth $1,000 each, to deserving full-time and part-time students who demonstrate academic excellence, financial responsibility and a passion for making a difference. Learn More
  • ATM to ITM Upgrades Coming

    15 March 2024
    Upgrade your banking experience with our ATM to ITM conversion! Learn More
  • Empowering Success - A conversation on Achieve@Collins

    04 March 2024
    Embark on a journey of financial empowerment with Collins Community Credit Union’s Achieve@Collins Program (originally launched in 2022). The program, led by our Retail Team, is a financial toolkit that includes our Simple Checking account, Credit Builder loan, and Financial Wellness resources. In February 2024, our branch sales manager, Michael, presented the program at Simpson College for their Upward Bound student program. Read on for his insights on Achieve@Collins’ impact in the... Learn More
  • Introducing our New Security Feature: Voice Biometrics

    31 October 2023
    We're excited to announce an important security feature coming to our Member Contact Center, beginning Tuesday, November 14, 2023. Read more about how this new feature adds an extra layer of security to protect your information.  Learn More
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