Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
Changes are coming to your savings account(s) in November.
Starting November 1, 2016, savings accounts will be limited to six (6) transactions per month. Transactions conducted in person at a Collins Community CU location, or at an ATM, do not count toward the six transaction limit.
If you aren’t able to visit a local Collins Community CU location to conduct a transaction, you can conduct your transaction at a Shared Branch location and it will not count toward the six transaction limit.
The chart below shows when transfers and withdrawals count toward your transaction limit. Click here to view updated terms and conditions.
Limited Transfers and Withdrawals | Unlimited Transfers and Withdrawals |
Transfers or withdrawals made to another account of the same
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Transfers for the purpose of repaying a loan at Collins Community Credit Union. Withdrawals made via check mailed to the member. |
Transfers or withdrawals made to a third party, or to an account
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Account to account transfers of the same member made via:
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Transfers to a third party, or to an account at another financial institution, if made via:
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Withdrawals from the account if made via:
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If you have questions regarding this change, please call 319-743-1968 and ask to speak with a Reg. D specialist, or click here to view frequently asked questions.