3 Things You Need to Know to Prepare for the Merger
On November 29, 2018, Village Credit Union members unanimously voted to approve a merger with Collins Community Credit Union. Collins will officially welcome the Village staff and membership on Saturday, August 31.
As we transition the Village members into our system there are 3 things you need to know to prepare for the merger weekend.
- Beginning at approximately 2:00 p.m. CT on Saturday, August 31, Online Banking, the Mobile App, and the Audio Response Telephone System (ARTS) will be unavailable.
- We may experience intermittent system outages causing issues with debit and ATM cards. Please plan accordingly by carrying additional cash and a backup form of payment.
- All Collins branches will close at 12:00 p.m. CT on Saturday, August 31. The branches will remain closed on Sunday and Monday for the Labor Day holiday. Normal business hours will resume on Tuesday, September 3.
Thank you for your membership!
A Message to VCU Members From the President and CEO
As President and CEO, I want to be the first to say welcome to Collins Community Credit Union.
The Collins team is committed to serving its members each and every day by providing timely and accurate information. Rest assured that when you give us a call or walk through our doors we will treat you with dignity and respect. We take pride in being your trusted financial partner.
The merger will begin Friday, August 30. Please watch your mailbox in the coming weeks for important merger and account information.
We look forward to helping you achieve your unique financial goals!
Thank you for your membership,
Stefanie Rupert
President and CEO
