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Collins Community Credit Union

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

John F Kennedy Road

255 John F Kennedy Rd, Dubuque, IA 52002, USA
Phone
Phone: 800-475-1150
Lobby Hours
Mon - Thu: 9:00AM - 5:00PM
Fri: 9:00AM - 5:30PM
Sat: 9:00AM - 12:00PM
Drive-thru Hours
Mon - Thu: 8:30AM - 5:00PM
Fri: 8:30AM - 5:30PM
Sat: 8:30AM - 12:00PM
Holiday Hours

Closed for the following holidays in 2024

January 15 - Martin Luther King, Jr. Day
February 19 - President's Day
May 27 - Memorial Day
June 19 - Juneteenth National Independence Day
July 4 - Independence Day
September 2 - Labor Day
October 14 - Columbus Day
November 11 - Veterans Day
November 28 - Thanksgiving Day
November 29 - Black Friday - Close at 12:30 p.m.
December 24 - Christmas Eve - Close at 12:30 p.m.
December 25 - Christmas Day
December 31 - New Year's Eve - Close at 12:30 p.m.

Features of this Location

Drive Thru
Debit Cards
ITM

The John F. Kennedy Road branch is located in Dubuque. This branch offers personal banking and instant issue debit cards.

 

It also has a digital drive-thru with Interactive Teller Machines (ITMs), which allow you to have live face-to-face assistance from a Collins Community Credit Union representative. The ITMs function as ATMs during non-business hours. Stop in and visit our team today!

What’s New at This Branch?

  • Our Dubuque Branch is Now Open for Business!

    We are thrilled to announce that our Dubuque Branch is now open for business! Located at 255 John F. Kennedy Road, this branch is more than just a place for banking; it's a community hub designed with your convenience and satisfaction in mind.

    Learn More
  • What's New

    • Scholarship Program

      18 March 2024
      Dream Big, Achieve More: The Collins Community Credit Union Scholarship Program! We're investing in Iowa's brightest minds by offering 2 scholarships worth $1,000 each, to deserving full-time and part-time students who demonstrate academic excellence, financial responsibility and a passion for making a difference. Learn More
    • ATM to ITM Upgrades Coming

      15 March 2024
      Upgrade your banking experience with our ATM to ITM conversion! Learn More
    • Empowering Success - A conversation on Achieve@Collins

      04 March 2024
      Embark on a journey of financial empowerment with Collins Community Credit Union’s Achieve@Collins Program (originally launched in 2022). The program, led by our Retail Team, is a financial toolkit that includes our Simple Checking account, Credit Builder loan, and Financial Wellness resources. In February 2024, our branch sales manager, Michael, presented the program at Simpson College for their Upward Bound student program. Read on for his insights on Achieve@Collins’ impact in the... Learn More
    • Introducing our New Security Feature: Voice Biometrics

      31 October 2023
      We're excited to announce an important security feature coming to our Member Contact Center, beginning Tuesday, November 14, 2023. Read more about how this new feature adds an extra layer of security to protect your information.  Learn More
    View All What's New