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Collins Community Credit Union

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

Blog & Press

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

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  • North Liberty Participates in Thanksgiving in July Food Drive

    Published on Jul 08, 2015

    The Collins Community Credit Union North Liberty location is participating in the Thanksgiving in July Food Drive to benefit the a href="http://northlibertycommunitypantr..."

  • 2015 Privacy Notice

    Published on Jul 07, 2015

    Privacy Notice—Federal law requires us to tell you how we collect, share, and protect your personal information. Our privacy policy has not changed and you may review our policy and practices with respect to your personal information on our a href="https://www.c..."

  • How Loan Payments Are Allocated

    Published on Jun 29, 2015

    Many members inquire how loan payments are allocated on their Collins Community Credit Union loans.

    If the loan is not a dwelling based loan (example: auto loan) the payment is first applied to any interest that is owed, to any late fees if fees are owed and the...

  • Debit Card Phishing

    Published on Jun 18, 2015

    There is a new debit scam going around our area which sends an automated message claiming to be from “National Credit Union Management” warning you that your debit card is locked. The message then prompts the receiver to press two to be connected to their 2...

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